Custom AI

Automate the work your team does every day

We build AI agents that take on your most repetitive, rule-based workflows — reading data, making decisions, and completing tasks across your tools without anyone watching.

  • Runs multi-step tasks independently from start to finish
  • Connects to every tool in your existing tech stack
  • Designed around your workflow, not a generic template
Agent runningworkflow_07
Inbound request detected✓
CRM record enriched✓
Decision: qualified lead✓
Proposal drafted & sent✓
Team notified in Slack✓

Repetitive Work Cost

Your highest-paid people are doing work a machine should own

The most expensive processes in most businesses are the ones nobody notices because they happen every single day.

Manual Data Entry

Your team copies the same data between systems by hand, every day, and nobody has time to automate it.

Follow-Ups That Slip Through

Leads, renewals, and support tickets fall through the gaps whenever the team gets stretched.

Systems That Don't Talk

Your CRM, helpdesk, and project tools each hold different pieces of the truth — and your team spends time translating between them.

Decisions Waiting in a Queue

Routine approvals that follow the same rules every time still wait hours for a human to review and sign off.

If a process has clear rules and happens on a schedule, an agent can run it end-to-end.

How We Build

From manual process to fully autonomous agent

We engineer each agent around your workflow — not the other way around.

01
Audit

Document the workflow from start to finish

We get inside your process, trace every step and decision point, and identify exactly where automation creates the most leverage.

02
Architect

Design the logic, rules, and guardrails

Decision rules, data access permissions, and escalation boundaries are engineered before any code is written — so the agent always operates within defined boundaries.

03
Build & Integrate

Connect your data sources and business tools

The agent is wired into your tech stack and tested against your real historical data before it goes anywhere near production.

04
Launch & Scale

Deploy with full transparency

Every action is logged and traceable. When you're ready to expand, additional agents can be added to coordinate with the first.

What It Can Do

An agent that decides, acts, and reports back

Custom agents don't just respond — they carry out multi-step work autonomously.

Autonomous Task Execution

Plans and completes multi-step workflows on a schedule or a trigger — no human involved between start and finish.

Trained on Your Business Data

Reads your documentation, CRM records, and history so every decision reflects your business rules — not generic AI behaviour.

Deep System Integrations

Connects to CRMs, helpdesks, calendars, email platforms, and spreadsheets — if it has an API, the agent can interact with it.

Rule-Based Guardrails

Operates strictly within your defined policy — explicit limits on what it can and cannot do, with escalation built in.

Multi-Agent Workflows

Specialist agents can delegate tasks to each other — a data agent, a communication agent, and a reporting agent working as a team.

Complete Activity Visibility

Detailed logs, performance dashboards, and real-time alerts — you always know what the agent did and why.

Transparent Pricing

Scoped properly, then built once

Custom work is quoted against the workflow it replaces. Start with an audit, then build only what earns its place.

All prices in AUD and exclude GST.

Start with a Workflow Audit — $487, credited in full against any build you go ahead with. Book the Audit

Starter

Delivery: 3 to 4 weeks
$3,497

One-time build, ex GST.

  • One custom operational workflow
  • One external API or database connection
  • Structured data extraction and validation
  • Automated email and Slack notifications
  • Standard support
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Most Popular

Premium

Delivery: 4 to 6 weeks
$8,997

One-time build, ex GST.

  • Up to three custom operational workflows
  • Bi-directional CRM and business system sync
  • Autonomous decision logic with defined guardrails
  • Custom admin control dashboard
  • Priority integration support
Get Started

Diamond

Delivery: Scoped with you
Custom quote

Scoped and quoted after the Workflow Audit.

  • Full operational workflow suite
  • Unlimited API integrations
  • Multiple agents coordinating across your stack
  • Error recovery, logging and full audit trail
  • Dedicated AI architect
Request a Quote

Available Add-Ons

Workflow Audit (credited against any build) $487 Book the Audit
Additional AI Agent (same ecosystem) $2,997
Web Browsing & Research $1,497
Enterprise Data Security Custom quote

Workflow Audit — $487

We map the process end to end, identify what is genuinely worth automating, and give you a written scope and quote. If you go ahead with a build, the $487 is credited in full against it.

Ongoing retainers

Optional and month-to-month. Maintenance is $497 per month for monitoring, fixes and minor changes. Growth is $1,997 per month and includes up to 10 hours of development a month for new workflows and improvements.

You own what we build

Custom agents run on infrastructure and accounts in your name. You own your data, content and configurations, and the platforms your agent depends on are licensed to you directly by their providers, so the relationship is yours to keep. There is no proprietary lock-in, and we never sit between you and the tools your agent runs on.

WHAT A BUILD LOOKS LIKE

Anatomy of one agent: lead intake to proposal

A typical Premium build automates a workflow like this.

Before

A coordinator checks the inbox, copies enquiry details into the CRM, looks up the company, decides if it's worth pursuing, drafts a proposal, and chases follow-ups. Roughly 30 minutes per lead, dozens of times a week.

After

The agent detects the enquiry, enriches the CRM record, applies your qualification rules, drafts the proposal from your templates, sends it, schedules the follow-up sequence, and posts a summary to your team channel. Every step logged. Anything outside its rules gets escalated to a human.

Your workflow will look different. That's the point — we map it in the Workflow Audit and build the agent around it.

Common Questions

What you'll want to know before moving forward

What most businesses want to know before commissioning a custom AI agent.

A chatbot answers questions. A custom agent completes work — it reads data, applies your business rules, and takes action across your tools without a human driving every step.

Guardrails are built in from day one: the agent has an explicit list of permitted actions, defined spend and volume limits, and escalation rules. Every action is logged and auditable.

We integrate with most major CRMs, ERPs, helpdesks, calendars, email platforms, messaging tools, e-commerce platforms — plus anything with an API or webhook.

You do, entirely. The system runs on your own infrastructure and accounts — no proprietary lock-in. Optional ongoing optimisation starts at $497 per month if you want continuous improvements.

Depending on complexity, most custom agent builds take between three and six weeks from initial workflow mapping to production deployment.

We map the process end to end, talk to the people who actually run it, and identify what is genuinely worth automating and what is not. You get a written scope and a fixed quote. It is $487 because it is real work, and it is credited in full against any build you go ahead with — so if you build, the audit costs you nothing.

No. Retainers are optional and month-to-month. Maintenance at $497 per month covers monitoring, fixes and minor changes. Growth at $1,997 per month includes up to 10 hours of development a month. Plenty of clients run the agent themselves after handover, which is the point of building it on your own accounts.

Ready to Start

Pick the workflow. We'll build the worker

Book a free strategy call and we'll map out exactly which workflow in your business should be the first to run on its own.

No pressure — we reply within one business day.

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