Natural, Fluent Speech
Low-latency responses with natural pacing, tone, and the ability to handle interruptions gracefully.
AI Voice
Every call answered, every caller looked after
We build voice agents that pick up within two rings, handle bookings and enquiries naturally, and manage outbound follow-up — so your phone lines never go unanswered.
- Answers in under 2 rings, 24 hours a day
- Books appointments directly into your calendar
- Sounds natural and professional on every call
HostAI Solutions Voice Agent
Missed Call Cost
Callers who reach voicemail rarely call back
When your phone goes unanswered, most callers don't leave a message — they call the next business on the list.
The Overflow Problem
When your team is busy with existing customers, incoming calls pile up — and most callers don't wait.
After-Hours Enquiries Lost
Calls that land after business hours go to voicemail. Most of those callers never reach out again.
Hold Time Abandonment
Most callers hang up within 90 seconds of being placed on hold. They're gone for good.
Follow-Up Calls That Don't Happen
When your team gets busy, reminder and follow-up calls get skipped — and no-shows pile up.
A front desk can only hold one conversation at a time. Your voice agent can hold hundreds.
What are missed calls actually costing you?
Run your own numbers. Take the calls you miss each week, halve them for genuine enquiries, and assume just three in ten would have booked. Multiply by your average job value.
- 01 10 missed calls a week
- 02 5 genuine enquiries
- 03 1.5 bookings lost
- 04 $3,000 a month walking to your competitors, at a $500 average job value
At a $500 average job value, a Starter agent on its Care Plan needs to recover about one booking a month to cover the plan, and roughly four bookings in the first year to cover the build.
How It Works
From strategy call to live voice agent in weeks
A four-step rollout that mirrors how your phone lines actually work.
01
Discover
Map every call type your business handles
We document what callers ask, how your best staff responds, and where calls currently break down — this becomes the agent's script foundation.
02
Design
Build the voice, scripts, and escalation rules
We define the agent's tone, pace, and personality — then build the decision rules for when calls escalate to a human.
03
Integrate & Test
Connect your phone system, calendar, and CRM
We wire in your existing numbers and booking systems, then run extensive call testing before any real customer hears the agent.
04
Launch & Review
Go live with every call recorded
Full transcripts, daily summaries, and performance reports — plus ongoing refinement as your call patterns evolve.
What It Handles
Built to sound human, designed to never stop working
Every voice agent ships with the features that make callers trust they're in good hands.
Live Calendar Booking
Checks real availability mid-call and books the appointment before the customer hangs up.
Inbound and Outbound
Handles every incoming call and runs outbound reminder and follow-up campaigns automatically.
Lead Qualification
Asks the right questions and tags every caller as hot, warm, or cold — directly in your CRM.
Full Call Transcripts
Every call recorded, transcribed, and summarised — searchable by date, topic, or caller.
Multilingual Support
Handles callers in multiple languages and switches naturally mid-conversation when needed.
Transparent Pricing
A one-time build, then a Care Plan that keeps it running
The build fee gets your agent live. The Care Plan covers the phone line, the AI processing and your included minutes every month.
All prices in AUD and exclude GST.
Starter
Delivery: 7 business days
$1,987
One-time build, ex GST.
+ $217/month Care Plan
- 300 call minutes included each month
- Additional minutes at $0.60 each
- Single line, inbound call handling and FAQ answers
- Call transcripts and summary emails
- Standard support
Premium
Delivery: 10 business days
$4,487
One-time build, ex GST.
+ $447/month Care Plan
- 750 call minutes included each month
- Additional minutes at $0.55 each
- Up to three lines with real-time booking lookup
- Outbound reminder and confirmation calls
- Priority support
Diamond
Delivery: 14 business days
$8,987
One-time build, ex GST.
+ $897/month Care Plan
- 1,500 call minutes included each month
- Additional minutes at $0.50 each
- Custom PBX and telephony integration
- High-concurrency call handling
- Dedicated telephony engineer
Voice Add-Ons
Extra Language
$697
Additional Number Setup
$277 per line
Additional Minute Pack (500 mins)
$247 per month
API & Advanced Integration
Custom quote
What the Care Plan covers
Your phone line and carriage, the AI processing behind every call, your included minutes, monitoring and ongoing tuning. It is billed monthly with no lock-in — cancel and billing stops at the end of that month.
Fair billing on minutes
Included minutes reset each month and are never billed twice. If you go over, extra minutes are charged at your plan rate and shown as a separate line on your invoice. If you run over consistently, we move you to the plan that works out cheaper for you overall rather than let the overage build up.
Bring your own platform
Already have a voice platform account you want to keep? We build inside it and hand it back to you. Tuning support on your own platform is $197 per month instead of a Care Plan.
Common Questions
What you'll want to know before moving forward
Answers to the questions we get asked before every voice agent project.
That's up to you. Many businesses have the agent introduce itself as an AI assistant — it builds trust and doesn't hurt conversion. The voice quality is natural enough that either way, callers get a smooth, professional experience.
Yes. You define which call types trigger a live transfer — emergencies, VIP customers, specific topics — and the agent passes the caller through with a full conversation summary.
No. We route your existing numbers through the agent, so nothing changes for your customers. Premium supports up to three lines, with additional lines available at $277 per line.
Every call is transcribed and summarised. You receive daily or weekly reports, and with Premium you get fully searchable call logs to audit any conversation.
The voice agent handles hundreds of simultaneous calls, eliminating hold times entirely regardless of how busy your phone lines get.
Yes, and we build it in from day one. Your agent can announce that calls are recorded and that callers are speaking with an AI assistant, which satisfies consent requirements in every Australian state, including the stricter rules in Queensland and elsewhere. Transcripts are stored securely in systems you control, and we walk you through privacy settings during setup.
The Care Plan covers your phone line and carriage, the AI processing behind every call, your included minutes, monitoring and ongoing tuning. It is one monthly figure with no separate platform bill to chase, and there is no lock-in.
Extra minutes are charged at your plan rate — $0.60 on Starter, $0.55 on Premium, $0.50 on Diamond — and appear as a separate line on your invoice. Nothing is cut off mid-call. If you run over consistently, we move you to the plan that works out cheaper for you overall rather than let the overage build up.
Ready to Start
Your Business Never Misses Another Call
Book a free call and we'll show you exactly how a voice agent would handle your busiest hour.